How do I clean my new window treatments?
Keep your window treatments looking great with frequent cleaning. Use a vacuum cleaner soft brush attachment or a soft cloth all window treatments. A damp cloth can be used on metal blinds occasionally only if absolutely necessary. Never use water on other treatments. If draperies require additional cleaning, we recommend dry cleaning only. Do not use liquids of any type on fabric.

What if I need to have my new window treatments repaired? Is there a warranty?
Customer receipt is verification of limited lifetime guarantee on headrail and components only. Our blinds are warranted against and only against defects in materials and workmanship for five years. This warranty does not cover claims that any such components are defective as a result of excessive sunlight, fire, wind, hail, flood, lightening, intentional acts, accidents, negligence or exposure to harmful chemicals or pollutants. This warranty does not cover removal, installation or reinstallation of our products.

How do I measure for blinds?
Click here to learn how to properly measure windows for your new blinds.

How do I install my new blinds?
Click here to learn how to install your new blinds.

I have children and am concerned about safety. Are your treatments safe?
If young children are around the home, safety becomes an important factor when choosing window treatments. Today's window coverings come with built-in cord-safety features, and it is recommended that older window coverings be replaced to meet the latest national standards for window cord safety. Ask us about our window treatments and child-safe designs.

Can I exchange or return my treatments?
Due to the fact that each blind in individually made to order, all purchases are final, and returns are only given for products that are defective.